Privacy policy

1. Introduction Maison Josie ("we," "us," or "our") operates maisonjosie.com. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our store.

2. Information We Collect We collect information you provide directly, including:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely; we do not store full card details)
  • Account login credentials (if you create an account)
  • Communications you send us

We also automatically collect:

  • Browser type, IP address, and device information
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing communications (with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

4. Sharing Your Information We share your information with:

  • Service providers (e.g., Shopify, payment processors, shipping carriers) to operate our store
  • Marketing platforms (e.g., Google, Meta) for advertising purposes
  • Legal authorities when required by law

We do not sell your personal information.

5. Cookies We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us at: hello@maisonjosie.com.

7. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy Our store is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us For privacy-related questions, contact us at: Maison Josie Email: hello@maisonjosie.com  Website: maisonjosie.com

Privacy Policy:
https://maisonjosie.com/policies/privacy-policy

Terms of Service:
https://maisonjosie.com/policies/terms-of-service

Refund & Return Policy:
https://maisonjosie.com/policies/refund-policy

Shipping Policy:
https://maisonjosie.com/policies/shipping-policy